You can call it congestion or throttling. I call it unacceptable.

I pay for 105 Mbps of downstream Internet from Comcast, and I get just 6 Mbps every evening.

I’ve been running speed tests for weeks now. It looks like this every time:

I put a sizable hole in my wallet every month for “Blast” internet. Comcast even upgraded “Blast” from 50 Mbps to 105 Mbps recently, but each evening, I might as well be using their 6 Mbps “Performance Starter.” When I actually want to use anything close to the speeds they charge me for, I can’t.

Please, Comcast, tell me how you’re going to blame Netflix for this one.

Please, Comcast, tell me again you can send a technician but only during business hours, when my Internet works fine.

Please, Comcast, tell me how you’re going to charge me more.

Please, Comcast, tell me how net neutrality would stifle “innovation” and discourage you from “investing” in infrastructure.

And please, Comcast, tell me how that would be any different from the status quo.

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Andrew Nacin

Lead developer of WordPress, living in Washington, D.C. Follow me on Twitter.

3 thoughts on “You can call it congestion or throttling. I call it unacceptable.”

  1. I’m in the same boat as you. In Philadelphia, Comcast is notoriously horrible to the point that, as I’m home shopping, a neighborhood with Verizon Fios is a must. They spend so much building skyscrapers and trying to acquire time warner, and not enough time upgrading their infrastructure. Needless to say there customer service sucks as well. Have you checked out

  2. That’s telling it like it is. This is the same company that wants to merge with Time-Warner. who bought NBC, who hired Ex-FCC honcho’s. who is constantly (at will )raising there rates and who’s “choke points” are the real problem. Another quasi monoply that needs to be broken up and the soomer the better.

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